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Privacy Policy

Remote Work Digital Limited ("Remoteli", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect information when you use the Remoteli platform ("Platform") or interact with our services.

This policy applies to all users of the Platform, including Clients, Talent, and Freelancers. It also applies to anyone accessing our website or engaging with us through other means.

1. Who we are

Remoteli is a company registered in England and Wales with Company Number 13569444.

Registered address: 86-90 Paul Street, London, England, EC2A 4NE.

Phone: +44 (0)20 4537 5915

Email: hello@remoteli.co.uk

2. Data We Collect

  • Full name, email address, phone number
  • Billing and payment details
  • Location and address
  • Account credentials and preferences
  • Resume/CV, work history, educational background
  • Portfolio or examples of work
  • Interview and onboarding data
  • IP address and browser/device metadata
  • Log data, usage behaviour, access times
  • Cookies, tracking pixels, and session IDs
  • Identity verification providers
  • Payment processors
  • Marketing and analytics platforms

3. How We Use Your Data

  • Operate and maintain the Platform
  • Facilitate communication between Clients and Talent
  • Manage onboarding, payments, and service delivery
  • Verify identities and prevent fraud
  • Customise user experience and offer support
  • Improve our services and Platform performance
  • Send relevant marketing and platform updates (with consent)

5. Public Profile Visibility

If you are a Talent or Freelancer, selected information such as your first name, skills, qualifications, and profile summary may be visible to Clients browsing the Platform.

No direct contact details (such as surname, phone number, or email address) will be made public.

You may request to hide or anonymise your profile by emailing privacy@remoteli.co.uk.

6. How We Share Your Data

  • Internal teams (HR, Support, Operations, IT)
  • Clients or Talent you engage with
  • Third-party service providers (payment processors, analytics tools)
  • Regulatory or legal authorities when required by law

7. International Transfers

We may transfer your data to countries where we operate, including Ghana, Nigeria, South Africa, Kenya, Rwanda, Cote d’Ivoire, Senegal, Egypt, and Lithuania.

Transfers outside the UK or EU are subject to appropriate safeguards to ensure your data remains protected.

8. How Long We Keep Your Data

We retain personal data based on active platform use, legal, tax, and compliance obligations.

If your account becomes inactive or is deleted, we retain relevant data for up to 12 months unless required longer by law.

9. Your Rights

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with the ICO or local data authority

10. Cookies & Analytics

  • Improve functionality
  • Remember user preferences
  • Monitor usage and platform performance
  • Deliver targeted marketing (if consented)

11. Children’s Data

We do not knowingly collect data from anyone under the age of 16. If you believe we may have collected data from a minor, please contact us immediately to request deletion.

12. Data Security

  • Encryption in transit and at rest
  • Role-based access control
  • Ongoing security monitoring and audits
  • Staff confidentiality agreements and training

13. Third-Party Processors

  • CRM & automation platforms
  • Cloud hosting and storage
  • Payment processing
  • Marketing analytics

14. Changes to this Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business developments.

15. Contact

Email: privacy@remoteli.co.uk

Post: Remoteli – Data Protection Officer, 86-90 Paul Street, London, England, EC2A 4NE